Use case 01
Transaction notifications
Notify customers of every account movement in real time, over transactional SMS and WhatsApp. Multichannel delivery raises the chance the message is seen before the customer calls the branch.
Channels
Financial services
Transaction alerts, OTPs, and fraud checks that arrive in seconds
For a bank or an insurer, messaging is part of the transaction: the alert that surfaces a suspicious charge, the code that completes a login, the reminder that gets a premium paid. Messangi has supported financial institutions for more than two decades, with the compliance work each market requires handled as part of the account.
Five use cases, one platform
Use case 02
Anti-fraud verification
Confirm suspicious transactions with a two-way message instead of freezing the account. Real-time verification keeps legitimate purchases moving and gives the fraud team a decision, not a guess.
Use case 03
One-time passwords (OTP)
Add a second factor to logins and transactions: a unique code sent to the customer’s phone over SMS or WhatsApp, validated in seconds.
Use case 04
Text banking
Balance, recent transactions, due dates, and payment confirmations by simple SMS commands — banking that works on any phone, including the ones with no app.
Use case 05
Payment reminders
Remind customers days before a due date, with a link to pay. Better collection outcomes for cards, loans, and policies — and customers who feel helped rather than chased.
03
Compliance
Compliance where you operate
Regulated communications carry requirements that change from market to market: who consented and when, how senders are registered with mobile operators, and what an auditor expects to see afterwards. Messangi applies the rules of the market you’re sending into and handles the registration work as part of onboarding, so your compliance team reviews a process instead of building one. Consent state is enforced before delivery and retained per contact and per channel, and it is reportable.
Check the rules in the markets you send to
See where Messangi is licensed and registered, from CONATEL in Venezuela and CRC in Colombia to The Campaign Registry in the United States, and how sender and consent requirements apply in each country before your first send.
Built for regulated industries
- Security practices aligned with SOC 2, GDPR, and OWASP
- Consent Management enforced before delivery, with a record per contact and per channel
- Verified sender identities on WhatsApp and RCS
- Sender and campaign registration handled for you in the markets that require it
- Local teams across the Americas, in your time zone
InsuranceWhatsApp
WhatsAppHow a regional insurer serves customers on WhatsApp
A regional insurance company opened WhatsApp as a customer service channel on Messangi, combining chatbot automation for routine queries with live agents for the cases that need judgment.
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