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Platform
Platform overviewOne platform for campaigns, chatbots, live chat, and APIs Enterprise CPaaS & APIsTrigger every channel from your own systems with one API BroadcastSend campaigns across every channel from one screen Automations & ChatbotsBuild chatbots without code, and route complex cases to agents Live ChatOne inbox for WhatsApp, SMS, and RCS conversations
Channels
Channels overviewCompare SMS, WhatsApp, RCS, and email for business messaging SMSSend SMS at scale with direct routes, short codes, and OTPs WhatsApp Business APICampaigns, support, and OTPs with a Meta Select Partner RCS Business MessagingVerified, interactive messaging in the native inbox EmailMarketing and transactional email on the same platform
Industries
Industries overviewMessaging by industry, from alerts and authentication to support Financial ServicesTransaction alerts, anti-fraud verification, OTPs, and reminders Retail & eCommerceSegmented promotions, loyalty campaigns, and order updates
Partners
Partners overviewSell messaging under your own brand, on infrastructure we run ISVs & SaaS PlatformsEmbed messaging into your software with one API SMS AggregatorsKeep your SMPP routes and modernize what clients see
Telecom
For Telecom OperatorsThree models: white-label CPaaS, engagement, and carrier billing White-Label CPaaSLaunch a CPaaS under your own brand, without building one Subscriber EngagementGamified promotions and real-time usage triggers Subscriber MonetizationDirect carrier billing for digital content subscribers already buy
Company
About UsEnterprise messaging since 2001, with local teams across the Americas Customer StoriesHow companies across the Americas run messaging on Messangi BlogAdvice, opinion and messaging expertise from the Messangi team ContactTell us what you send, and the right team replies in one business day
Platform overview Enterprise CPaaS & APIs Broadcast Automations & Chatbots Live Chat
Channels overview SMS WhatsApp Business API RCS Business Messaging Email
Industries overview Financial Services Retail & eCommerce
Partners overview ISVs & SaaS Platforms SMS Aggregators
For Telecom Operators White-Label CPaaS Subscriber Engagement Subscriber Monetization
About Us Customer Stories Blog Contact
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Customer stories

How companies across the Americas run messaging on Messangi

More than 300 companies send messages through Messangi, across banking and insurance, retail, telecommunications, and software platforms. These are the shapes those accounts take and what they run on the platform.

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Success stories

Real results across industries, on one platform

InsuranceWhatsApp Business

MAPFRE doubled NPS survey responses by adding WhatsApp

Challenge
Surveys sent by email and SMS linked out to a web form. Customers found it slow, and many never finished.
Solution
WhatsApp became an added survey channel, with automated sends, quick-reply buttons, and rich media. No existing tools were replaced.
Result
Response rates doubled. Customers answered faster and completed more surveys, giving richer feedback.
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Featured result 2× NPS survey response rate after adding WhatsApp
InsuranceWhatsApp
−40%contact center workload

A WhatsApp chatbot that hands off to live agents

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RetailSMS API
CRMtriggered, personalized SMS

Purchase data driving personalized SMS

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RestaurantsMobile Wallet
Walletloyalty cards replace paper

Loyalty cards in Apple Wallet and Google Wallet

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EducationMobile Wallet
Digital IDalumni passes replace plastic

Alumni IDs delivered as mobile wallet passes

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See how Messangi would apply to your operation

Share the outcome you need to improve, and we’ll show you how it would run on the platform.

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